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Updating Your Account Information

Updating Your Account Information

This guide explains how to manage your Metrix Finance account information

Updated over a week ago

Understanding Your Metrix Finance Account

Metrix Finance uses Auth0, a secure authentication system, to manage user accounts. You can sign in to your account using:

  • Google account

  • Discord account

  • Direct email address (which sends a one-time password to your email)

Updating Your Email Address

Currently, email address updates require assistance from our team. Here's how to update your email address:

Step 1: Contact Support

To update the email address associated with your Metrix Finance account, please contact our support team directly.

Step 2: Verification

For security purposes, our support team will verify your identity before making any changes to your account. This may include confirming details about your account or asking you to log in to prove ownership.

Step 3: Email Update

Once your identity is verified, our support team will update your email address in our system.

Step 4: Confirmation

After the change is complete, you'll receive a confirmation at your new email address. You'll use this new email for all future logins and communications.

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